SHIPPING

SHIPPING INFO

We ship worldwide. Shipping is calculated at the checkout :)

Orders are facilitated 9am - 5pm GMT Monday to Friday.

Please allow 2-4 business days for your order to be processed. We will notify you via email / SMS once it has been dispatched :) Most orders are processed same day.

DELIVERY TIME

  • UK Mainland Orders - Please allow 1-3 working days from shipping notification email / SMS date.
  • International Orders - Please allow 10 to 28 days from shipping notification email / SMS date.

For your peace of mind certain deliveries are sent recorded delivery and will require a signature. If you are not in they will leave a card, please check with your local carrier. Please allow extra time over bank holidays / holiday seasons.

For international orders please be aware that there may be additional delays if the parcel is being handled by overseas customs.

SHIPPING POLICY

We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier. Get in contact if you have an issue, we'll always do our best to help! Check back here regularly for any updates regarding our shipping policies :)

IMPORT DUTIES, TAXES AND BROKERAGE FEES FOR INTERNATIONAL ORDERS

For international orders outside of UK mainland, import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost and will be collected upon delivery from the carriers for certain packages. These charges are the recipient’s responsibility as we are only charging the transportation cost for the packages. You may check with your country’s customs office to determine what these additional costs may be.

FURTHER INFO

Please contact us  if you require further shipping information, many thanks! 🐒